NORM Highlights

Grand Rapids, MI—Getting to the root of what patients really want begins with abandoning assumptions, according to Kari Kalgren, LBC, LSSGB, Director, K2 Health Training Solutions, Charlotte, NC. Read More ›

Grand Rapids, MI—The events and circumstances that individuals experience during their formative years contribute to a unique generational “personality.” As the approach to healthcare continues to become more personalized, it is important for practice managers to recognize what sets one generation apart from the next, and the ways in which care should be tailored to these individual groups. Read More ›

Grand Rapids, MI—Many individuals do not like to broach the topics of finances and healthcare, but financial toxicity caused by the high price of healthcare is nondiscriminatory, and therefore incredibly necessary to discuss with patients. Concerns about money affect the choices made by the insured and uninsured alike and, in turn, greatly influence their health outcomes. Read More ›

Do the Right Thing: An Interview with NORM President, Ethel Owen
Ethel Owen, practice administrator in West Palm Beach, FL, and newly elected NORM president, has served on the board of the National Organization of Rheumatology Managers (NORM) since 2007. She spoke with Rheumatology Practice Management (RPM) at NORM’s 2015 Practice Managers Conference in Bellevue, WA, about some of the challenges facing healthcare professionals, the importance of leadership, and the power of NORM. Read More ›

Numbers might not lie, but that does not mean they are here to reassure us either. In fact, when one is talking about the marketplace of healthcare, the numbers can be downright terrifying. Read More ›

For most rheumatology managers, payer contracts represent the bottom line of their practices’ earnings; putting these contracts in order is thus a necessity for the financial health of the organization. Read More ›

Congress is keeping things interesting for rheumatology practice managers. If it wasn’t challenging enough to run a medical practice before, now there’s a whole new set of acronyms to contend with—MACRA, MIPS, and APMs. Read More ›

In honor of the 10th anniversary celebration of the National Organization of Rheumatology Managers (NORM), Judith Stovall, a rheumatology practice manager in Trumbull, CT, highlighted 10 different roles that a manager may assume in the course of a hectic day—with great humor and humility. Read More ›

The National Organization of Rheumatology Managers (NORM) is celebrating its 10th anniversary this year. In 2005, the rheumatologists who had created the Coalition of State Rheumatology Organization held a meeting that included almost 50 physicians and practice managers. Read More ›

We see the National Organiza­tion of Rheumatology Man­agers (NORM) Listserv light up daily with members’ practice management questions as well as their ideas and suggested best practices. From understanding the latest healthcare regulations to training new staff members, we know we are in this together. We all struggle to meet the day-to-day requirements of managing a busy rheumatology practice. Read More ›

Page 1 of 2

Subscribe to
Urology Practice Management

Stay up to date with urology news & updates by subscribing to recieve the free UPM print publications or weekly e‑Newsletter.

I'd like to recieve: